77jll Privacy Policy

1. Introduction

77jll ("we," "us," "our," or the "Platform") is committed to protecting the privacy and personal data of all users who access and use our online casino services at 77jll.net. This Privacy Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations, as enforced by the National Privacy Commission (NPC).

This Privacy Policy applies to all personal information collected through the 77jll website, mobile platform, customer support channels, and any other services we provide. By registering an account or using the Platform, you consent to the collection, use, and processing of your personal data as described in this Policy.

We encourage you to read this Privacy Policy carefully and in full. If you have any questions or concerns about how we handle your data, please contact us using the details provided in Section 12.

2. Data We Collect

77jll collects personal data that is necessary to provide you with a safe, secure, and enjoyable gaming experience. The types of data we collect include:

2.1 Information You Provide Directly

• Registration Data: Full name, date of birth, email address, mobile number, and residential address (including city, province, and postal code).
• Identity Verification: Government-issued ID (e.g., Philippine passport, driver's license, national ID), selfie photos, and proof of address documents.
• Payment Information: GCash account number, PayMaya account details, bank account information (BPI, BDO, Metrobank, etc.), and transaction history.
• Communications: Messages sent to our customer support team via live chat, email, or any other communication channel.

2.2 Information Collected Automatically

• Device Information: IP address, device type, operating system, browser type and version, and unique device identifiers.
• Usage Data: Pages visited, games played, session duration, betting history, login timestamps, and navigation patterns within the Platform.
• Location Data: General geographic location derived from your IP address, used to verify compliance with geographic restrictions.
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies as described in Section 6.

2.3 Information from Third Parties

• Payment Processors: Transaction confirmation and fraud screening data from GCash, PayMaya, and banking partners.
• Identity Verification Services: Results from third-party KYC (Know Your Customer) verification providers.
• Regulatory Authorities: Information shared with or received from PAGCOR and other regulatory bodies as required by law.

Data Category	Examples	Purpose
Identity Data	Name, date of birth, government ID	Account verification, age check, KYC compliance
Contact Data	Email, mobile number, address	Account management, support, notifications
Financial Data	GCash, PayMaya, bank details	Deposits, withdrawals, fraud prevention
Technical Data	IP address, device ID, browser	Security, fraud detection, platform optimization
Usage Data	Game history, session logs	Service improvement, responsible gaming monitoring
Marketing Data	Preferences, communication history	Personalized promotions (with consent)

3. How We Use Your Data

77jll uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your 77jll account, including processing registrations, verifying your identity, and managing your account settings.
• Service Delivery: To provide access to our games, process deposits and withdrawals, and deliver the full range of 77jll services.
• Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, unauthorized account access, and other illegal activities.
• Regulatory Compliance: To comply with our obligations under Philippine law, PAGCOR regulations, anti-money laundering (AML) requirements, and other applicable legal frameworks.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible Gaming: To monitor gaming behavior, identify signs of problem gambling, and enforce responsible gaming tools such as deposit limits and self-exclusion.
• Marketing and Promotions: To send you relevant offers, bonuses, and promotional communications — but only where you have given your consent to receive such communications.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the Platform.

4. Legal Basis for Processing

Under the Data Privacy Act of 2012, 77jll processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you as a registered user of the Platform.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including PAGCOR licensing requirements and AML obligations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security monitoring, and platform improvement, provided these interests are not overridden by your rights.
• Consent: For certain processing activities, such as marketing communications and non-essential cookies, we rely on your explicit consent. You may withdraw your consent at any time by contacting us or updating your account preferences.

5. Data Sharing & Disclosure

77jll does not sell, rent, or trade your personal data to third parties. We may, however, share your data with the following categories of recipients where necessary and lawful:

5.1 Service Providers

We work with trusted third-party service providers who assist us in operating the Platform. These include payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, and customer support platforms. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection laws.

5.2 Game Providers

To deliver our gaming services, certain technical data (such as session tokens and game results) may be shared with our licensed game providers. These providers are required to maintain appropriate data security standards and are prohibited from using your data for any purpose other than delivering the game service.

5.3 Regulatory and Legal Authorities

77jll may disclose your personal data to PAGCOR, the National Privacy Commission, law enforcement agencies, or other government authorities where required by law, court order, or regulatory obligation. This includes disclosures required under anti-money laundering regulations and responsible gaming frameworks.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and ensure that your data continues to be protected in accordance with this Privacy Policy.

6. Cookies & Tracking Technologies

77jll uses cookies and similar tracking technologies to enhance your experience on the Platform, analyze usage patterns, and support our security and fraud prevention measures.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function correctly. These include session cookies that keep you logged in and security cookies that protect against fraud. These cannot be disabled.
• Performance Cookies: Help us understand how users interact with the Platform by collecting anonymous usage statistics. This data is used to improve Platform performance and user experience.
• Functional Cookies: Remember your preferences, such as language settings and game preferences, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content and track the effectiveness of our marketing campaigns. These are only set with your consent.

6.2 Managing Cookies

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies. Please note that disabling essential cookies may affect the functionality of the Platform and your ability to access certain features.

7. Data Retention

77jll retains your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

Specifically, account data and transaction records are retained for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations and PAGCOR requirements. After this period, your data will be securely deleted or anonymized.

Marketing data is retained until you withdraw your consent or request deletion. Technical and usage data may be retained in anonymized form for analytical purposes indefinitely.

8. Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 77jll:

• Right to Be Informed: You have the right to know what personal data we collect, how we use it, and with whom we share it.
• Right to Access: You may request a copy of the personal data we hold about you at any time.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request correction.
• Right to Erasure: You may request the deletion of your personal data, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of these rights, please contact our Data Protection Officer using the details provided in Section 12. We will respond to all valid requests within thirty (30) days.

9. Data Security

77jll takes the security of your personal data seriously. We implement a range of technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data transmitted between your device and our servers.
• Encryption of sensitive data at rest, including financial information and identity documents.
• Multi-factor authentication (MFA) options for account access.
• Regular security audits and penetration testing of our Platform infrastructure.
• Strict access controls ensuring that only authorized personnel can access personal data.
• Staff training on data protection and privacy best practices.

While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security. In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the National Privacy Commission in accordance with our legal obligations.

10. Minors & Age Verification

The 77jll Platform is strictly intended for users who are 21 years of age or older, in accordance with Philippine gambling regulations. We do not knowingly collect personal data from individuals under the age of 21.

As part of our registration process, all users are required to confirm their age and provide valid government-issued identification for verification. If we discover that personal data has been collected from a user under the age of 21, we will immediately suspend the account and delete all associated personal data.

If you believe that a minor has registered on our Platform, please contact us immediately at the details provided in Section 12.

11. Changes to This Policy

77jll reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered users via email and post a prominent notice on the Platform. The updated Policy will take effect from the date indicated at the top of the document.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data. Your continued use of the Platform after any changes constitutes your acceptance of the revised Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Data Protection Officer:

Data Protection Officer – 77jll
Email: [email protected]
Support Email: [email protected]
Live Chat: Available 24/7 through the Platform
Response Time: Within 30 business days

This Privacy Policy was last updated on January 1, 2026 and is effective as of the same date. By using the 77jll Platform, you acknowledge that you have read and understood this Privacy Policy in its entirety.